We are proud to be integrated with

WhatsApp Booking & Notifications

Reach customers where they already are — booking confirmations, ETAs and updates over WhatsApp.

TBMS connects your dispatch to WhatsApp, so customers receive confirmations, driver-on-the-way and arrival messages on the channel they use every day — boosting open rates and cutting inbound calls.

Combine WhatsApp updates with your website booker and passenger app for a seamless, modern booking experience that customers love.

WhatsApp That Works With Dispatch

Booking Confirmations

Send instant confirmations to customers over WhatsApp.

Driver-On-The-Way

Automatic "your driver is on the way" and arrival messages.

Two-Way Messaging

Let customers reply and keep the conversation in one place.

Higher Open Rates

WhatsApp messages are seen far more than SMS or email.

Fewer Inbound Calls

Proactive updates mean fewer "where's my taxi?" calls.

Promotions & Reminders

Re-engage customers with offers and rebooking reminders.

How WhatsApp Integration Works

1

Connect WhatsApp

Link your WhatsApp number to TBMS dispatch.

2

Booking Happens

A customer books by app, web or phone.

3

Auto Updates Sent

Confirmation, on-the-way and arrival messages send automatically.

4

Customer Replies

Two-way messaging keeps everyone in sync.

Explore More TBMS Solutions

Part of the all-in-one taxi dispatch software platform.

Frequently Asked Questions

Yes. TBMS can send booking confirmations, driver-on-the-way and arrival notifications to customers over WhatsApp automatically.

WhatsApp messages have much higher open and read rates than SMS or email, so customers are better informed and you get fewer "where's my taxi?" calls.

Yes. Customers can reply over WhatsApp, keeping the conversation in one place alongside your dispatch.

Yes. WhatsApp updates complement the website booker and your branded passenger app for a seamless booking experience.

Talk to Customers on WhatsApp

See WhatsApp booking and notifications in action — book a free demo.

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