We are proud to be integrated with
We are proud to be integrated with
Cloud dispatch, apps and payments for US taxi, limo and NEMT operators.
TBMS is cloud taxi dispatch software for US taxi, limousine and non-emergency medical transport (NEMT) operators. Dispatch the nearest driver automatically, track every trip live and take card payments — all from one platform.
From city taxi fleets to executive limo and NEMT providers, TBMS gives your US business branded passenger and driver apps, account billing and the controls you need to scale across states.
Allocate the nearest available driver instantly across US metros.
One platform for city taxi, executive limo and non-emergency medical transport.
Your own passenger booking app and driver app, published under your brand.
Take card and in-app payments with automatic driver settlement.
Schedule recurring patient trips and manage accessible vehicles and compliance.
Track revenue, utilization and driver performance to grow profitably.
TBMS powers taxi, private hire and transfer fleets in:
There is no single US regulator for for-hire transport. Authority sits with cities, counties and states — the Taxi and Limousine Commission in New York City, the Public Utilities Commission in California, a county or municipal licence almost everywhere else — and the requirements genuinely differ. An operator running across a state line, or a limo company serving several metros, is answering to more than one rulebook at once. What that demands of a dispatch system is not a compliance button; it is complete, exportable trip records that satisfy whichever authority asks.
The US market also splits three ways in a manner that most dispatch software handles badly. Traditional taxi and rideshare work is priced per trip and won on response time. Executive and limo work is booked ahead, priced by the hour or by contract, and won on reliability and presentation. Non-emergency medical transport is scheduled in recurring blocks, paid by brokers or plans rather than by the passenger, and won on documentation. Running all three on one platform means the platform has to treat them as genuinely different products.
On-demand taxi, pre-booked executive work and scheduled NEMT each get their own booking flow, pricing model and driver workflow — instead of forcing hourly limo contracts through a meter-and-tip system built for street hails.
Recurring standing orders for dialysis and treatment runs, accessible vehicle matching, and the pickup/drop-off records with timestamps and signatures that brokers require before they pay a claim.
Wheelchair-accessible and ambulatory requirements attached to the passenger record, so the right vehicle is dispatched automatically rather than depending on a dispatcher remembering.
In-app and card payments with automatic reconciliation of what each driver or contractor is owed — the piece that turns a growing fleet into a weekly accounting problem if it is handled by hand.
Separate zones, fare tables, tax handling and reporting per market, so expanding into a neighbouring city or state does not mean running a second system alongside the first.
Every trip, fare, driver assignment and vehicle carries a full timestamped history, exportable on demand — whether the request comes from a city regulator, a corporate client or a Medicaid broker.
Licensing and insurance requirements differ by city, county and state, and NEMT rules differ by plan and broker. TBMS provides the records and reporting to evidence compliance; confirm current obligations with your own regulator, broker or attorney — this is not legal advice.
Explore TBMS solutions available in the USA.
See how TBMS helps the USA operators dispatch faster and grow.
Book a Free DemoGet our plain-English switching guide: the questions to ask your current provider, how data migration actually works, and the three mistakes that cost operators money mid-move.
No spam, and we never sell your details. Or book a 15-minute demo instead.