We are proud to be integrated with
Cloud dispatch, booking and apps built for UK taxi and private hire operators.
TBMS is UK-built taxi dispatch software trusted by taxi and private hire operators across the country. Take bookings online, dispatch the nearest driver automatically and manage licensing, accounts and payments from one cloud platform — with UK-based support.
Designed around UK council and TfL private hire licensing, TBMS keeps driver badges, insurance and MOT records in check while you grow — from £35/month for your first 5 drivers, with no long-term contract.
Track driver badges, insurance and MOT expiry to meet UK private hire licensing.
Transparent GBP pricing with low per-driver costs and no long contracts.
Bill corporate accounts, schools and contract work with automated invoicing.
Your own passenger booking app and driver app under your brand.
Live flight tracking and fixed fares for UK airport work.
Help from a team with 15+ years in the UK taxi trade.
TBMS powers taxi, private hire and transfer fleets in:
Private hire in the UK is licensed locally, not nationally. Outside London every licensing authority — your district or borough council — sets its own conditions for operators, drivers and vehicles, and inside London it is Transport for London. In practice that means two operators fifty miles apart can face different record-keeping expectations, different renewal cycles and different rules on what counts as an acceptable booking record. A dispatch system that cannot produce a clean, timestamped booking and journey history on request is a liability at renewal.
The other pressure is commercial. UK operators are squeezed between app-based competition on price and a driver shortage that makes retention critical. The firms that hold their ground tend to be the ones that removed the phone from the middle of every job: online and app bookings that do not need a controller, automatic allocation that treats drivers fairly, and account work that invoices itself instead of eating a day a month in admin.
Driver badge, DBS, insurance, MOT and vehicle licence expiry all tracked with advance warnings, so a lapsed document is caught before a driver is out on a job with it. Records are exportable when your licensing officer asks.
Every job carries a full audit trail — who booked it, when, which driver, the route taken and the fare charged. That is the evidence that answers a complaint or a licensing query without you reconstructing it from memory.
Hotels, hospitals, schools and corporate accounts billed automatically on your terms, with consolidated statements. This is where most UK operators find their margin, and where manual admin quietly eats it.
Live flight data adjusts pickup times for delays and early landings, so drivers are not sitting unpaid in a car park and passengers are not waiting. Fixed fares and meet-and-greet handled as standard.
Card, in-app and account payments with automatic driver settlement, so going cashless does not create a weekly reconciliation job or an argument about what a driver is owed.
Drivers leave firms that feel rigged. Transparent, rules-based allocation — nearest suitable vehicle, with your own priority rules — is a retention tool as much as an efficiency one.
Licensing conditions vary by authority and change over time. TBMS gives you the records and reporting to evidence compliance, but always check current requirements with your own licensing authority or TfL — this is not legal advice.
Explore TBMS solutions available in the UK.
See how TBMS helps the UK operators dispatch faster and grow.
Book a Free DemoGet our plain-English switching guide: the questions to ask your current provider, how data migration actually works, and the three mistakes that cost operators money mid-move.
No spam, and we never sell your details. Or book a 15-minute demo instead.