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Private Hire Dispatch Software

Booking, dispatch and fleet management built for licensed private hire (PHV) operators.

TBMS is private hire dispatch software that helps licensed PHV operators take more bookings, dispatch the right driver automatically and keep every account, journey and payment in one cloud platform.

From single-office firms to multi-depot fleets, TBMS replaces manual phone allocation and paper job sheets with online booking, automatic dispatch, live GPS tracking and a fully branded passenger app — with the licensing records and account billing private hire firms need.

Built for Licensed Private Hire Operators

Automatic Dispatch

Auto-allocate the nearest, most suitable driver using live GPS — or keep manual control during busy periods.

Account & Contract Jobs

Manage corporate accounts, contract work and credit customers with automated invoicing and statements.

Driver & Vehicle Compliance

Track licence, insurance, MOT and badge expiry dates with reminders so your fleet stays compliant.

Branded Passenger App

Your own iOS & Android booking app with live tracking, fare quotes and cashless payments.

Cashless Payments

Take card and in-app payments, reduce cash handling and reconcile driver settlements automatically.

Reporting & Analytics

See bookings, revenue, driver performance and busy periods at a glance to grow profitably.

From Booking to Settled Job

1

Booking In

Customers book by app, website, phone or account portal — straight into your dispatch board.

2

Driver Allocated

TBMS offers the job to the best available driver, who accepts in the driver app.

3

Tracked Live

You and the passenger track the journey with live ETAs and status updates.

4

Paid & Invoiced

Payment is captured, account jobs are invoiced and driver pay is calculated automatically.

Explore More TBMS Solutions

Part of the all-in-one taxi dispatch software platform.

Frequently Asked Questions

Private hire dispatch software lets a licensed PHV operator take bookings, automatically allocate drivers, track journeys, take payments and manage accounts and compliance from one cloud system.

Yes. TBMS is built for licensed private hire and minicab operators, with driver/vehicle licence tracking, account billing and the controls operators need to run compliant journeys.

Yes. You can set up corporate accounts and contract work with agreed pricing, automated invoicing, statements and credit control.

Yes. You get a branded iOS and Android app for your customers with live tracking, fare estimates and cashless payments, plus a driver app and operator dashboard.

See Private Hire Dispatch Done Right

Book a free, no-obligation demo and see TBMS in action.

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