We are proud to be integrated with

UPGRADE YOUR BUSINESS WITH

Cloud-Based Taxi
Dispatch Software

TBMS helps you manage operations, boost customer service, and run your fleet more efficiently — whether it's taxis, private hire, airport transfers, school runs, or medical transport.

  • Track vehicles and drivers in real time with GPS
  • Get clear driver and customer statements
  • Use built-in payments and invoicing
  • Offer easy online bookings with a customer portal
  • Stay on top of all transport activities and expiry dates
Contact Us
★★★★★ 4.9/5 from 150+ taxi operators
TBMS taxi dispatch software dashboard with live map and bookings
99.999%
Uptime guarantee
98%
Customer retention
15+ yrs
Industry experience
100s
Operators served
Tech Partner
Tech Partner
Tech Partner
Tech Partner
Tech Partner
Tech Partner
Tech Partner
Tech Partner

WHO IS TBMS ?

(TAXI BASE MANAGEMENT SYSTEM)

TBMS is a UK-based, cloud-powered system built to help taxi, minicab, chauffeur, and airport transfer businesses manage bookings, dispatch drivers quickly, and deliver great customer service—all from one platform. Whether you run a small or large fleet, TBMS fits your needs.

With over 15 years of industry experience since 2010, we've helped hundreds of taxi businesses grow with reliable software, real-time tracking, smart route planning, and dedicated support.

TBMS Dispatch Dashboard

Taxi Booking Software for UK Taxis and Private Hire Operators

Branded/Taxi Apps

Launch a white label taxi app, your brand logo and with your color scheme on our cloud platform.

Multi-Channel Booking System

Taxi bookings via mobile app, dispatch dashboard or web booking powered by smart automation.

Simple Dispatch Dashboard

Manage bookings, routes, and drivers anywhere with cloud-powered taxi dispatch system.

Taxi & Private Hire

A complete taxi dispatch software solution to automate bookings, track drivers in real time, and grow a profitable private hire business.

Learn more
School Run Dispatch

Smart route planning and real-time tracking for school transport operators deliver safe, on time pickups and meet compliance requirements every day.

Learn more
Airport Transfer

Manage pre-scheduled airport pickups with automated driver assignments, real-time vehicle tracking, and a branded passenger app.

Learn more
Corporate Transfer

Onboard corporate clients, set custom rates, automate invoicing, and give businesses a self-service booking portal.

Learn more
Large Fleet Management

Scale your taxi dispatch operations with multi-zone management, driver performance analytics, and automated allocation.

Learn more

The Complete Taxi Business Management System

TBMS (Taxi Base Management System) is a cloud-based taxi dispatch software founded in 2010 and based in High Wycombe, UK. It helps private hire, minicab, chauffeur, airport transfer, school run, and medical transport operators manage bookings, dispatch drivers automatically, track vehicles in real time, process payments, and comply with UK GDPR and council licensing requirements — all from one platform.

Whether you run 3 vehicles or 300, TBMS removes the need for manual booking calls, paper records, and disconnected tools. Everything — dispatch, payments, driver management, compliance reporting — runs from a single cloud dashboard, accessible from any device.

🏆

Serving UK taxi operators since 2010 — 15+ years of industry experience

WORKS FOR EVERY TRANSPORT TYPE

🚕 Taxis & Minicabs
✈️ Airport Transfers
🏫 School Runs
🏥 Medical Transport
🎩 Chauffeur Services
💼 Corporate Accounts

Available on every platform

Web Dashboard · iOS Driver App · Android Driver App · iOS Operator App · Android Operator App · Online Booking Portal

HOW IT WORKS

From Booking to Completed Trip — Fully Automated

Here's how TBMS handles every job from the moment a customer books to payment collection.

01
Customer Books

Via your branded app, website booking portal, phone call, or a connected partner platform like CMAC or GNet. Fare is calculated instantly.

02
System Dispatches

TBMS automatically finds the nearest available, suitable driver and sends them the job — no phone calls, no radio, no manual work.

03
Driver Accepts

The driver receives full trip details — pickup, destination, passenger name, and route — instantly on their TBMS Driver app.

04
Live Tracking

You and your customer can track the driver's exact location in real time. The passenger receives ETA updates automatically.

05
Payment Processed

Payment is collected automatically — card, cash, or account — and logged. Driver statements and invoices are generated instantly.

COMPLIANCE & TRUST

GDPR-Compliant.
Council-Approved.
UK-Built.

TBMS is structured to meet the compliance requirements set by UK licensing councils. If you're regulated by Transport for London, a district council, or a combined authority, TBMS has the reporting tools you need built in.

Transport for London Redhill Newport Cardiff Buckinghamshire Worcester Derby City Kent

Full GDPR & UK Data Protection Act 2018 compliance

Data is encrypted, access-controlled, and auditable

Automated council-specific licensing reports

Export the exact report format required by your local authority

Real-time driver document expiry alerts

Licence, insurance, and MOT expiry tracked automatically

DIRECT PLATFORM INTEGRATIONS

CMAC Group
GNet
HolidayTaxis
Transferz
MyTransfers
Onward Travel
City Airport Taxi
Clook
Taxi Network
More coming

Jobs arrive automatically

When connected platforms send you a booking, it appears directly in your TBMS dashboard — no switching between systems.

PLATFORM FEATURES

Everything Your Taxi Business Needs, in One System

TBMS combines dispatch, fleet management, payments, compliance, and customer experience tools — so you never need to patch together multiple systems.

Modern Passenger App

Automate bookings, attract customers, and stay ahead with our passenger app.

Learn More
Smart Driver App

Empower drivers through our efficient taxi dispatch system.

Learn More
Fleet Owner Dashboard

Full real-time visibility with our powerful taxi management software.

Learn More
Corporate Business

Easily manage employee travel, invoicing, & usage with a dedicated web-based dispatch system.

Learn More
Booking Terminal

Simplify bookings from anywhere, hotels, airports or kiosks instantly.

Learn More
Website Booking Plugin

Get a website booking plugin for your website and get bookings directly on your admin panel.

Learn More
WhatsApp Chat Bot

Let clients book rides and get updates instantly through a smart, user-friendly WhatsApp bot.

Learn More
Recurring Bookings

Automate planned weekly or monthly rides perfect for your daily travel and routine commutes.

Learn More

Why TBMS Taxi Dispatch Software

All-in-one taxi dispatch system.

Launch your system with no time and effort.

Secure platform with top-notch protection.

Ideal for large & small fleet operations.

Pay as you go, with no long-term contracts.

Free Trial, test the system along with both apps.

Easy integrations with tools you use.

Built to scale for large fleets.

All in one
UK Taxi Fleet Management Software

TBMS is an all-in-one taxi dispatch system for taxi business — cut costs, save time, manage booking, live tracking, driver allocation in one place.

Our Mobile Apps

Driver Mobile App

Enables easy check-ins, task handling, and reporting from mobile devices.

App Store Google Play
Driver App Screenshot

Operator Mobile App

Real-time access to reports, driver activities, and performance metrics.

App Store Google Play
Operator App Screenshot

Why Businesses Choose Our TBMS

Discover the powerful features designed to streamline your taxi operations.

Comprehensive Invoicing
Comprehensive Invoicing

Generate detailed, accurate invoices with ease.

Driver Statements & Reports
Driver Statements & Reports

Clear summaries of driver activity and earnings.

Real-Time Vehicle Tracking
Real-Time Vehicle Tracking

Monitor your fleet live for better control.

Smart Driver Dispatch
Smart Driver Dispatch

Assign drivers based on location and availability.

Driver Management
Driver Management

Track performance and manage drivers efficiently.

Custom Ride Options
Custom Ride Options

Handle both on-demand and pre-scheduled rides.

Scalable System
Scalable System

Suitable for small startups to large fleets.

Driver-Passenger Messaging
Driver-Passenger Messaging

Real-time communication for smooth rides.

Detailed Account Tools
Detailed Account Tools

Manage accounts with full invoicing and reporting.

Secure & Reliable
Secure & Reliable

Enterprise-grade security and data backup.

Flexible Booking Options
Flexible Booking Options

Accept bookings via app, website, phone, SMS, or email.

Advanced Analytics
Advanced Analytics

Gain business insights with detailed reporting.

Cloud-Based Platform
Cloud-Based Platform

Access from any device, anywhere.

Secure Payment Integration
Secure Payment Integration

Supports multiple payment methods.

Intelligent Route Planning
Intelligent Route Planning

Reduce travel time and save fuel.

Dynamic Pricing
Dynamic Pricing

Set surge or off-peak fares automatically.

TBMS App Features

TBMS Driver App Features

Passenger Apps (Android and iOS)

Payment Gateways

GDPR Compliance

Manual / Auto Dispatch

User Access Restrictions

Google Translate

Driver App

Caller ID

TBMS Operator App Features

Passenger Apps (Android and iOS)

Payment Gateways

GDPR Compliance

Manual / Auto Dispatch

User Access Restrictions

Google Translate

Driver App

Caller ID

Get Started
TBMS Operator App

Trusted by Operators Across the UK & Beyond

4.8
★★★★★

Based on 47 verified reviews across Google, G2 & Trustpilot

★★★★★

"We have been using their system for over 6 months now and system it self is very good every thing is efficient and their customer service is brilliant and brother Zeeshan is always there to help and sort any issues we have."

TIS

Travel IN Style

3 Years Ago

★★★★★

"The system works as advertised and its been a great asset to our operations. Customer support is responsive and easy to deal with. We are very happy with tbms taxi dispatch system that are building our business around it."

RJR

Rana Junaid Rasheed

6 Years Ago

★★★★★

"One of the most comprehensive system around with detailed reporting and job management, we have found issues but Shan has always been quick to resolve, love free updates and always look out for exciting changes."

BA

Bukhtawar Ali

6 Years Ago

Frequently Asked Questions

How will this software help me save time and reduce manual work?
+
TBMS automates tasks you'd normally do manually — like finding and contacting drivers. Instead of calling around, the system instantly assigns jobs to the nearest available driver. It also keeps all your bookings, payments, and driver locations in one place, so there's no need to juggle paperwork or multiple tools. With TBMS, you save time, reduce errors, and run your business more efficiently.
How does the system improve customer experience?
+
Customers can quickly book taxis through your website, app, or by phone. When they enter pickup and drop-off locations and choose a vehicle, the price is shown instantly. They also get live updates on where their taxi is and when it will arrive. This keeps customers informed and confident, making them more likely to use your service again.
Will it help me increase driver efficiency and reduce idle time?
+
Yes. The system quickly finds the closest driver for each ride and sends them the best route, meaning drivers spend less time waiting and can complete more rides each shift.
Is it easy for drivers to use?
+
Yes. Each driver gets a mobile app that shows all the important information they need — pickup, drop-off, and ride details — in real-time with clear instructions.
Can it handle my fleet size now and as I grow?
+
Yes! TBMS works great whether you have just a few vehicles or hundreds. The system is designed to grow with your business — you can easily add more drivers as your fleet expands.
Can I switch from another dispatch system without losing data?
+
Yes. TBMS provides a dedicated implementation and migration team that manages your transition from your existing platform. Historical booking data, driver records, and account configurations can be migrated with zero service disruption.
What makes TBMS different from other taxi dispatch software?
+
TBMS is powered by Google Fleet Engine for real-time, traffic-aware dispatch. With 99.999% uptime, 98% customer retention, UK-based support, and no long-term contracts — we earn your business every month.
ABOUT TBMS

15+ Years of Taxi Industry Experience

Who We Are

TBMS (Taxi Base Management System) is a UK-based software company founded in 2010, headquartered in High Wycombe, England. We build cloud dispatch and fleet management tools exclusively for the taxi and private hire industry.

Founded in 2010 — 15+ years serving UK operators
Headquartered in High Wycombe, Buckinghamshire, UK
Serving UK, UAE, and Australian markets
Dedicated onboarding and support team
Continuous cloud updates — no manual upgrades ever
GDPR-compliant infrastructure built for UK licensing

Industries We Serve

TBMS is purpose-built for transport businesses that operate under UK private hire licensing, UAE transport authority regulations, or Australian state transport compliance frameworks.

Private hire and minicab operators
Airport transfer companies
School transport and educational contracts
Non-emergency medical transport (NEMT)
Chauffeur and executive travel services
Corporate transport account management
Multi-operator taxi networks
READY TO GET STARTED?

Run Your Taxi Business
More Efficiently, Starting Today

Join hundreds of UK, UAE, and Australian operators who have switched to automated dispatch with TBMS. No long-term contracts. Free trial available.

Book a Demo