iCabbi and Autocab are two of the names UK and Ireland operators ask about most when choosing dispatch software. This is a fair, practical look at how to decide between them — and a third option worth considering.
What each is known for
iCabbi is a cloud dispatch platform popular with UK and Ireland operators. Autocab is a long-established UK dispatch provider often used by larger fleets and known for its network features. Both are capable systems — the right choice depends on your size, sector and budget.
How to decide between them
Rather than asking "which is better", ask "which fits my business". Weigh each against the factors that actually affect your operation:
- Pricing & contracts — is pricing transparent and per-driver, or quote-based? What are the contract terms?
- Branded apps — do you get your own passenger and driver apps, branded to you?
- Sector fit — do you need airport, school, NEMT or courier tools, or just core taxi dispatch?
- Onboarding & support — how fast can you go live, and how hands-on is the support?
- Scale — does it suit your fleet size today and as you grow?
A third option: TBMS
Many operators comparing iCabbi and Autocab also look at TBMS — a UK-built cloud platform with automatic dispatch, branded apps and tools for every sector, with transparent pricing from £35/month and no long-term contract. If those factors matter to you, it is worth a side-by-side look. See TBMS vs iCabbi and TBMS vs Autocab.
The bottom line
There is no single "best" — only the best fit for your firm. Shortlist on the factors above, get a demo of each, and compare total cost and contract terms before deciding. Browse all provider comparisons to see how the options stack up.
iCabbi and Autocab are trademarks of their respective owners and are not affiliated with TBMS. This is an independent comparison to help operators evaluate their options.
