More Booking Channels Mean More Business With Tbms Live

An efficient online booking system is a requirement for taxi businesses in today's fast-paced world. TBMS Live makes your booking process more manageable and smoother while increasing customer satisfaction. Our system integrates silently with your website, and all bookings flow directly to your dispatch console. Let's see how TBMS Live can improve your taxi service.

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Online Booking System: How Does it Work?

Now, not booking an online ride is no longer an option; it has become a compulsion. Most people prefer booking their rides online instead of booking them through a call. A sound system doesn't rely on such a preference but also helps improve the efficiency of your work. With TBMS Live, your customers can book a ride anywhere from anywhere using any device. Flexibility is something that matters most in the market today.

Easy Booking Process

TBMS Live connects to several booking channels. Customers can book from your website, social media, or mobile application. This, therefore, caters to the needs of various customers' preferences, increasing the opportunities for bookings. With the upsurge in the number of channels, the chances for increased business are also high. Our easy booking process provides critical access to a fantastic experience our customers rave about.

Real-Time Notifications

Proper communication will be of tremendous importance for taxi services. TBMS Live offers both customers and drivers real-time updates. In this connection, with the booking, it promptly updates the drivers of new jobs. Correspondingly, the customers are also updated about their ride status. Open communication will keep the customers trustworthy and uplift the customer experience altogether.

Enhancement of Operational Efficiency

Efficiency is the foremost hack to managing a successful taxi business. TBMS Live boosts your operational efficiency in many critical ways described below:

  • Centralized Management: This system allows you to manage bookings on a central dashboard. It will enable you to view and assign jobs promptly to avoid no-ride situations.
  • TBMS Live provides advanced analytics and reporting. You would understand booking patterns, peak times, and consumer preferences, which would help you better understand the business and make the right decisions to propel growth.

Customer Experience

The service industries thrive on customer experiences. It is no longer a secret that the key to excellent taxi service is to focus on quality, not quantity. TBMS Live creates satisfaction points throughout the process by making the customer the end of the process.

  • The system is straight forward to book:The speed and ease of booking assure the customers of comfort by dispensing with long queues at pickup spots. Such a system increases customer satisfaction and loyalty. Clients with good experiences will likely return and refer others to your service.
  • Variability in payment modes:The software should allow variability in payment modes. It should support credit cards, debit cards, and mobile wallets. This would allow customers to make payments according to their will, thereby making booking convenient.
  • Feedback System:Providing post-ride feedback is the key to continuous improvement. Customers can give feedback through the system each time they ride. This feedback is critical to understanding their needs and expectations and is a stepping stone to continuously fine-tuning service.